Reporting a repair
Report your repairs to us. We aim to resolve any issues as quickly as possible.
NomadE5, Milecastle Housing and Castle Morpeth housing associations have access to their own Welfare Benefits Advisors who can advise you by phone, email or personal visit.
If they can't resolve your problems they can help you get the help you need.
Community Legal Advice (CLA) provides free information to the public on a range of common legal problems by telephone. They can help you find a legal advisor in your area if this is more appropriate. Contact them on 0845 345 4345 or www.communitylegaladvice.org.uk Opens in a new window
You will be assessed for eligibility for the free help on offer.
Consumer Direct Opens in a new window is another phone- and internet-based consumer advice service.
08454 04 05 06 or www.consumerdirect.gov.uk Opens in a new window
Citizens Advice Bureau contact details will be in the Yellow Pages or www.citizensadvice.org.uk/
AdviceUK Opens in a new window is a network of local advice centres, find your nearest by calling
020 7407 4070 or www.adviceuk.org.uk Opens in a new window
National Debtline Opens in a new window for advice on personal debts 0808 808 4000 or www.nationaldebtline.co.uk Opens in a new window
There are various debt management companies which will offer to look after your creditors for you. These companies usually charge for their services, money which may be better off spent repaying your debt. Please think carefully before instructing them.
Was this answer helpful? If not, please contact us at welfarerights@isoshousing.co.uk