Reporting a repair
Report your repairs to us. We aim to resolve any issues as quickly as possible.
Contact information
Phone: free (from a land line) 0800 923 1231 (24hrs) or local rate 0845 117 0020 (24hrs).
Our Customer Services Team will take your repairs between Mon, Tues and Thurs 8:30am to 5:00pm, Wednesday 8:30am to 3:00pm, Friday 8:30am to 4:30pm.
Fax: 0845 117 0022
Online: Report a repair form
In writing or in person at:
Castle Morpeth Housing
First Floor
Owen House
Sanderson Arcade
Morpeth
NE61 1NS
