Reporting a repair
Report your repairs to us. We aim to resolve any issues as quickly as possible.
Reporting Incidences of Anti-Social Behaviour
Our main objective is to ensure that we respond to any form of anti-social behaviour and neighbourhood nuisance quickly and effectively and resolve such situations as quickly as possible.
Castle Morpeth Housing will seek to encourage the reporting of incidents by offering a range of ways which incidents can be reported, including out of hours reporting (24 hours messaging service available only).
Complaints can be made by a number of methods:
- In person to a housing officer
- By telephone on 0845 1170020. Office hours are: 8.30am - 5.00pm Monday, Tuesday and Thursday; 8.30am - 3.00pm Wednesday; and 8.30am - 4.30pm Friday. Outside of office hours, your call will be diverted to our emergency service provider.
- Email info@castlemorpethhousing.co.uk
- By writing to Castle Morpeth Housing, First Floor, Owen House, Sanderson Arcade, Morpeth, NE61 1NS
- By fax on 0845 117 0022
- Via a tenants/residents association, community group or community representative
- Local Authority Community Safety Team or Local Authority Anti-Social Behaviour Coordinator on 0845 600 6400
- Or Click here to use the online anti-social behaviour incident reporting form